These Terms and Conditions apply to the Kin Hoi Pte Ltd online ordering website kinhoi.sg. Please read this statement carefully before ordering. By accessing our site and initiating transactions, you agree to be bound by these terms and conditions and our terms of use policy.
SERVICES
Kin Hoi online ordering is available for Delivery.
Delivery service is available daily from 12pm to 2:30pm(Lunch) and 5:30pm to 9:00pm (Dinner) to a valid address in Singapore. A minimum order of $68 and delivery charge of $15 applies for every delivery order. Orders Above $200 will enjoy free delivery. To ensure the safety of our riders, delivery service may be temporarily unavailable or delivery timing may be affected due to bad weather, traffic conditions or other unforeseen circumstances. For orders above $200,it will be advisable to Pre-Order 24 hours in advance. Kin Hoi Pte Ltd has the right to refuse service to unreasonable customers with undesirable and unrealistic requests. Thank you and God Bless.
LIABILITY
Due to the nature of the goods sold by Kin Hoi Pte Ltd, customers who are sensitive to Seafood or have any existing medical issues with the consumption of Seafood are advised to order and patronize at your their own risk. Delivery Timings may affect the quality of freshness in the food procured by the customer. Kin Hoi Pte Ltd holds no responsibility to any issues that occur after the consumption of our food items. Customers are advised to consume the food as soon as possible upon delivery. Food is not advised to be kept over night and consumed the following day/days. Kin Hoi Pte Ltd and its team works hard to ensure the food safety of everyone and expects the similar to be reciprocated. Let’s work together for a wonderful and safe dining experience.
ACCOUNTS
You may be required to register an account to use certain features on the website and app. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information.
You are entirely responsible for maintaining the confidentiality of your password and your account and be responsible for all activities made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, please reach out to our customer service team immediately at [email protected]
MENU & PRICING
Prices and information are effective immediately and subject to change without prior notification. Meal deals and pricing may differ for Dine-in / Takeaway and Delivery.
Special requests are not available for delivery service (unless food allergy requirements). Requests can be made at the checkout notes during the checkout process when you place your order. Customers with special orders are advised to whatsapp our hotline at 88668668 to enquire.
CANCELLATION
Once an order is placed, no cancellation nor modification is allowed. Kin Hoi is not liable to provide a refund once an order is made and payment has been received.
PAYMENT
Payment can be made by credit or debit card including Master, Visa and Amex. Payment shall be made at the point of order.